Introduction
These Terms and Conditions, along with the Privacy Policy and other referenced documents (collectively, “Terms”), constitute a binding agreement between GoMeetify ( “we,” “us,” or “our”) and you (“user” or “your”), governing your use of our website, mobile application, and services (collectively, “Services”).
By using our Mobile App and availing the Services, you agree that you have read and accepted these Terms (including the Community Guidelines and Privacy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.
1. App Rules
Before you can use the App, you must register for an account (" GoMeetify Account ”).
1.1. Eligibility
To create an Account, you must:
You need to be at least 18 years of age. Further, you must be legally permitted to use the GoMeetify App and Services as per the laws of your country.
1.2. Account Creation
To fully utilize the features of GoMeetify, you may be required to create an account. You must provide accurate, complete, and up-to-date information for registration and promptly update any changes.
1.3 Proper Use:
You agree to use GoMeetify only for lawful purposes and in accordance with these Terms and any applicable laws and regulations.
1.4 Prohibited Activities:
You shall not engage in any unauthorized use, copy, sell, distribute, or exploit any part of the Service without our prior written permission.
1.5 Privacy
Your use of the Service is also subject to our Privacy Policy, which governs the collection, use, and storage of personal information.
2. Nature of Services
GoMeetify is a platform that enables users to connect with independent service providers for live, one-to-one consultations across the following categories:
- Personal & Lifestyle Services.
- Education & Learning Services.
- Creative & Digital Services.
- Home & Local Services.
- Wellness & Fitness (Non-Medical).
- Fashion & Custom Services.
- Pet & Animal Care.
- General Professional Consulting (Non-Regulated).
Important Disclaimers:
- The App does not provide regulated services such as medical treatment, legal advice, or financial advisory.
- All services are for general informational, educational, or lifestyle purposes only.
- The App serves as a platform and is not a party to any direct service contract between you and independent providers.
3. Restrictions on the App
By using the App, you agree to:
- Comply with all applicable laws, including privacy, intellectual property, anti-spam, equal opportunity, and other regulatory requirements.
- Use the App safely, inclusively, and respectfully.
- Follow our Community Guidelines at all times.
- Report abuse or inappropriate content using the in-app “Block & Report” feature or by contacting us directly.
You may not:
- Act unlawfully, dishonestly, abusively, or in a discriminatory manner.
- Misrepresent your identity, age, qualifications, or affiliations.
- Disclose information without proper consent or rights.
- Stalk, harass, intimidate, or harm other users.
- Use the App deceptively, including scams, spam, fake profiles, or unauthorized commercial or promotional activity.
- Submit appeals, reports, or complaints that are clearly unfounded.
- Develop, use, or support automated tools (bots, scripts, crawlers, plugins) to scrape, copy, or extract data from the App.
- Scrape, copy, or replicate any part of the App without prior written consent, except via official interfaces or agreements.
4. User Obligations
Use the App Lawfully and Respectfully.
You must not use the GoMeetify App in any way that:
- Violates any law (in India or elsewhere).
- Attempts to bypass technical protections, overload our systems, or interfere with their operation (for example, by spamming, spreading malicious code, scraping data, attempting unauthorized access, or using bots or automated scripts).
- Disrupts the experience of other users.
- Infringes on intellectual property rights (ours or others').
4.1. Provide Accurate Information
You must use your correct phone number and gender when accessing our Services. Do not provide false information or impersonate others.
4.2. Keep Your Account Secure
You are responsible for all activity on your account. Do not share your login details, phone number, OTPs, or payment information with anyone. Each account is tied to a single phone number and must only be used by the registered individual. If another user asks you for sensitive information, please report them immediately.
4.3. Follow Community Guidelines
All interactions on the App must follow our [Community Guidelines]. Violations may result in warnings, suspension, or permanent account termination. You may appeal any action by writing to ContactUs page in or grievance.officer@gomeetify.in
4.4. Do Not Share Prohibited Content
You must not share content that is illegal, harmful, or against our Community Guidelines. This includes obscene material, discriminatory content, hate speech, violence, or anything harmful to minors. We may remove such content and take action against your account.
4.5. Legal Disclosures and Liability
We may share your information with law enforcement or authorities if required by law, or when necessary to:
- Respond to valid legal requests.
- Protect the rights, safety, or property of GoMeetify, its users, or the public.
- Prevent fraud, misuse, or security risks.
- While we work to keep the platform safe, we are not responsible for the actions of other users, whether on or off the App.
4.6. Respect Intellectual Property
You own the content you create and share during one-to-one consultations. However, you must not use GoMeetify to infringe on the intellectual property rights of others.
All content, features, and materials provided by GoMeetify remain the property of the Company. Any unauthorized use, reproduction, or distribution may lead to suspension, termination, or other action under our Platform Policies.
4.7. Account Deletion and Data Retention
You may delete your account at any time through the App. Once deleted, we will retain your personal information only as long as necessary to fulfill the purposes described in our Privacy Policy, unless a longer retention period is required or permitted by law.
For full details on how we collect, use, store, and delete your data, please review our Privacy Policy.
5. Privacy
Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect your data. By using the App, you consent to our data practices.
6. Payment Terms
The App may offer products and services for purchase within the platform (“In-App Purchases”). By making an In-App Purchase, you agree that any additional terms disclosed at the time of purchase are incorporated into this Agreement.
In-App Purchases can be made via third-party platforms such as wallets (including Razorpay) or through credit/debit cards or net banking, processed by a third-party payment processor. By completing a purchase, you authorize us to charge your selected payment method. If payment is not received, you agree to promptly settle any outstanding amounts upon request.
All purchases within the App are used to obtain Coins, which serve as your in-app balance to pay for consulting services. Coins may not be used for any purpose other than accessing consultations through the App.
Pricing may vary based on factors such as region, subscription duration, bundle size, or promotional offers. We may also experiment with new features, pricing, or payment methods.
The App reserves the right, without prior notice, to:
- Limit the availability or discontinue any product, feature, or service.
- Restrict users from completing transactions.
- Decline to provide a product, service, or promotion.
6.1. Refunds and Taxes
All charges are generally non-refundable, and no refunds or credits will be issued for partially used periods. As per Indian law, all applicable taxes, including Goods and Services Tax (GST), will be charged in addition to the payment due.
6.2. Coin Expiry and Forfeiture
Coins purchased or earned in the App must be used within six (6) months (182 days) from the date of purchase or accrual. Unused Coins will automatically expire and be forfeited without notice.
Expired Coins are non-refundable, non-transferable, and cannot be reinstated. The Company is not liable to compensate users for any expired or forfeited Coins. By purchasing or earning Coins, you acknowledge and agree to this expiry and forfeiture policy.
Note: Coins are only valid for use within the App to pay for consulting services and cannot be redeemed for cash or any other purpose.
7. Cancellation Policy
Once an In-App Purchase is completed, it is non-cancellable and non-refundable. All purchases are considered final, and no refunds, reversals, or exchanges will be provided after the transaction has been successfully processed.
By making a purchase, you acknowledge and agree to this no-cancellation policy.
8. Push Notifications, Location-Based Features
We may send you updates, offers, and alerts through push notifications within the App and by email.
If you enable location services, we may also use your location to provide certain features. You can disable notifications or location services anytime in your device settings, though some features may not work properly without them.
9. Disclaimer and Limitation of Liability
The GoMeetify App is provided to you on an “as is” and “as available” basis. We make no warranties, express or implied, about the App, its Services, or the content shared on it. This includes, without limitation, warranties of fitness for a particular purpose, accuracy, reliability, or non-infringement. We do not guarantee that the App will be uninterrupted, error-free, secure, or that information provided will always be accurate or complete.
You use the App and Services at your own risk. We do not conduct background checks, monitor user behavior, or verify user content, and we are not responsible for the actions or conduct of other users, whether on or off the App.
To the maximum extent permitted by law, we are not liable for any loss or damage resulting from your use of the App or Services. This includes direct, indirect, incidental, special, or consequential damages such as loss of data, revenue, profits, goodwill, or claims from third parties. If liability is established under applicable law, our total liability will be limited to the amount you paid (if any) for Services within the App in the six (6) months immediately preceding the event giving rise to the claim.
10. Indemnity
By using the GoMeetify App, you agree to take full responsibility for your actions. You agree to indemnify and hold harmless the Company, its affiliates, officers, directors, employees, agents, successors, and assigns from any claims, losses, damages, liabilities, costs, or expenses (including reasonable legal fees) that arise from:
- Your use of the App or Services.
- Your breach of these Terms.
- Your violation of another person’s rights, including intellectual property, privacy, or consumer protection rights.
- Your violation of any law or contractual obligation.
- Your negligence or willful misconduct.
- This obligation continues even after these Terms have ended.
- We reserve the exclusive right to manage, settle, or resolve any claims brought against us, without needing your prior approval. You agree to cooperate with us, if requested, in defending or settling such claims.
11. Termination and Remedies
These Terms are effective from the date you accept them and will continue until terminated.
We may suspend or terminate your account, or restrict your access to the GoMeetify App (or certain features), at any time with or without notice if:
- You violate these Terms,
- You misuse the App or Services, or
- You engage in unlawful or inappropriate conduct (on or off the App).
- Such actions may include cancelling subscriptions without refund and, if necessary, reporting your conduct to law enforcement.
- Termination may result in the removal of your access and deletion of related information, in line with our Privacy Policy. We will not be liable to you or any third party for such actions.
- Certain provisions—including dispute resolution, disclaimers, limitation of liability, and indemnity—will continue to apply even after termination.
- Unauthorized use of the App or Services may result in action under these Terms or applicable law.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, without regard to conflict of law provisions.
13. Entire Agreement
These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had.