At GoMeetify, This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our audio and video communication services. By using GoMeetify, you acknowledge and agree to the terms described below.
1. Information We Collect
1.1. Account Setup and Login Data:
When you create an GoMeetify account, we may collect informations such as User ID, name, mobile number, password, gender, video samples, and IP address. This information is used to create and manage your account, send notifications, communicate with you, personalize your experience, and detect fraud or misuse.
1.2. Profile Information
We may collect informations such as Username, birth year, gender, and language preference. Used to personalize your profile and app experience.
1.3. Moderation of Calls and Chats
We may collect information, such as Metadata related to audio and video calls (including call activity patterns, duration, and timestamps). Used to ensure safe interactions, detect violations of community guidelines , and improve moderation. We do not record or store call content without your explicit consent.
1.4. Location and Media Access (With Permission)
With your permission, we may access the following data: GPS location, address, time zone, microphone, camera, images, and media files. Used to enable features such as audio/video calls, content sharing, and location-based functionality.
1.5. Account Security
We may collect informations such as Phone numbers and access to SMS for one-time passwords (OTPs). Used to verify your identity and prevent misuse.
1.6. Customer Support
Any data you share with our support team may be collected. Used to resolve your issues and improve services.
1.7. Transactional and Financial Data
We may collect informations such as Purchase records (e.g. coins or in-app features), billing details, and transaction amounts. Used to process in-app payments and comply with legal requirements.
1.8. Verification Details
If legally required, we may collect identity verification details to comply with financial regulations. For standard in-app purchases, your payment is securely processed via trusted third-party providers.
1.9. Third-Party and User-Provided Information
Reports or data shared by other users, affiliates, or third-party providers. Used for fraud prevention, compliance, and improving user safety.
2. How We Use Your Information
2.1. Personal Information:
We may use your personal data to:
- Create and manage your GoMeetify account.
- Provide audio and video communication services.
- Send account-related communication and support messages.
- Personalize your experience.
- Protect against unauthorized access, fraud, and misuse.
- Verify your identity and comply with legal obligations.
2.2. Usage Data:
We may use non-personal information to:
- Improve app performance and stability.
- Diagnose and troubleshoot technical issues.
- Analyze user patterns and preferences.
- Enhance call quality, chat features, and moderation tools.
3. Data Sharing
We do not share your personal information publicly. It is only visible during private interactions like calls or chats, where the other person may see your username, profile picture, and call status—but never your phone number or sensitive details unless you choose to share them. With your consent, we may share limited information with third-party platforms. We may also share information when required by law, to respond to authorities, prevent fraud, or protect the safety of users and the public
4. Information Security
We are committed to ensuring the security of your personal information. We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Under applicable data protection laws, you have the following rights:
5.1. Review and Correction
You may review or update your personal data. We may require verification before making changes.
5.2. Withdraw Consent
You may withdraw your consent at any time. Please note that some services (such as calls or payments) may not function without the necessary data.
5.3. Data Deletion & Access
You may request deletion of your account and associated data by contacting us at support@meeting.in. For security reasons, identity verification may be required.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.
7. Third-Party Service Providers
We may engage third-party service providers to assist us in delivering our services and improving GoMeetify. These service providers may have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential and secure.
8. Cookies and Tracking Technologies
GoMeetify may use cookies and similar technologies to improve your user experience and analyze app usage. You may disable cookies in your browser or device settings, though some features may not function properly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective once posted in the app or on our website. Please review this policy regularly for updates.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how GoMeetify handles your information, please contact us:
10.1. General Support:
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you need help with service-related issues such as app performance, technical problems, or account assistance, please contact our support team.
Support team:
Contact Us!
10.2. Privacy & Data Complaints:
For complaints relating to your personal data or your rights under this Privacy Policy, please contact our Grievance Officer.
Grievance Officer:
grievance.officer@gomeetify.in